This Privacy Policy explains how Baoding Bateli Luggage Manufacturing Co., Ltd. (“Bateli”, “we”, “us”) handles personal information collected through batelipack.com. The site is a B2B product catalogue for brand owners, importers, distributors and promotional-gift buyers; it does not sell goods directly, take payment or use a shopping cart, and enquiries are handled by our sales team.
Information We Collect
Through the request-a-quote form we receive your name, company, business email, country, telephone or messaging number, and the product requirements you describe — bag type, materials, target quantity, logo or artwork needs, packaging and delivery expectations. Correspondence sent by email or WhatsApp is retained the same way.
Automatically, we record pages viewed, referring source, approximate region derived from your IP address, browser and device type, and the language version used. We use this in aggregate to see which product areas interest visitors and to keep the site working on their devices.
We do not ask for special-category data such as health, political or biometric information, and you should not send payment card details or identity documents through the website forms.
Why We Collect It
To answer your enquiry, prepare a written quotation, discuss specifications, samples and lead times, arrange sampling and production if you order, and provide after-sales support. We also use business contact details to follow up on live projects and to send product updates where you asked for them. Technical data supports site security and anonymous traffic measurement.
How Long We Keep It
Enquiry and quotation records are kept only as long as needed to serve you and document our commercial relationship, then deleted or archived in line with ordinary business practice. Documents tied to a confirmed order, including quality-inspection records, are kept for the period required by Chinese accounting and manufacturing rules. You may ask us to delete enquiry data at any time; where a retention duty applies, we will tell you what we must keep and for how long.
Sharing With Third Parties
We do not sell, rent or trade personal information, do not share it with advertising networks, data brokers or social platforms. We share it only with our own staff who need it to handle your enquiry; with component or finishing suppliers and subcontractors, strictly to the extent needed to quote or produce your order; with hosting, email and IT providers under confidentiality obligations; and where law or a competent authority requires it.
Cookies and Embedded Content
The site may use a few technical cookies needed for it to function, such as remembering your preferred language version. We do not use cookies to track you across other websites and serve no advertising cookies. If embedded content such as a map, video or social plugin is added to a page, that third party may set its own cookies and process data under its own policy; we will identify such content where it appears. You can block or delete cookies in your browser settings.
Your Rights
Depending on where you live, you may have the right to access the personal information we hold and receive a copy; to have inaccurate or incomplete information corrected; to have data deleted where we no longer have a legitimate reason to keep it; to object to or restrict processing, including for direct marketing; to receive information you provided in a structured, commonly used format; to withdraw consent where processing rests on consent; and to complain to the data protection supervisory authority in your country of residence or place of work.
How to Exercise These Rights
Write to [email protected] with what you would like us to do, using the address you first contacted us from or enough detail to locate your record. We will reply within the period required by applicable law, normally within a few working days, free of charge, and we will not treat your enquiry differently because you exercised a right.
International Transfers
We are based in China, where information is processed and stored. If you contact us from the European Economic Area, the United Kingdom or another region with transfer restrictions, the transfer is necessary to take steps at your request before entering a contract — preparing and sending your quotation — and to perform any contract we later agree.
Contact Us
Baoding Bateli Luggage Manufacturing Co., Ltd., Baigou, Baoding, Hebei, China. Email: [email protected]. WhatsApp: +86 186 1198 9091. Quote requests: /request-a-quote/.
Changes to This Policy
We will update this policy when our practices or applicable rules change; the revised version takes effect when published on this page. If a change materially affects how we use information you have already given us, we will make that clear on the site. The information on this page is general and does not constitute legal advice.
Last updated: (to be confirmed on publication)